Terms of Use

Welcome to the Secrets Organic Box website and social media channels (collectively referred to as the “website”). Ruth Sabou trading as Secrets Organic Box (ABN 44566497709) 20 Dawes Drive Gawler East SA 5118. By accessing or using our website, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions (the “Terms”) which, together with our Secrets Organic Box Privacy Policy govern the relationship between you and Secrets Organic Box. Please read these Terms carefully before using our website and if you do not agree to these Terms, you must not access or use our website.
 

Your use of our website 
1.1 You must use the website in accordance with these Terms and for your own non-commercial and personal use. 
1.2 You are solely responsible and liable for all activity and communication on the website by you or through your login. 
1.3 You must not use the website for any of the following purposes: 
(a) engaging in any conduct which breaches any applicable law or regulation; 
(b) attempting to interfere with the security of the website, or security features that restrict the use or copying of any content on the website; 
(c) engaging in any activity that interferes with or disrupts the website or the servers and networks that host the website; 
(d) distributing or communicating any information, content or material that; 
(i) infringes the rights of a third party including intellectual property rights; 
(ii) is false, inaccurate, offensive or abusive. 
1.4 You acknowledge that any suspected illegal activity may be referred to the appropriate authorities. 
1.5 When registering your account, you will provide us with personal information such as your name, address and email address. You warrant that this personal information is current and correct. Your personal information will not be disclosed to any third party without your consent and is governed by the Secrets Organic Box Privacy Policy. 
1.6 By registering with Secrets Organic Box, you expressly agree to receive emails and e-newsletters from Secrets Organic Box. You can request to stop receiving emails and eDMs at any time by notifying Secrets Organic Box. 
1.7 You must keep your login details secure and confidential. You are solely responsible and liable for any unauthorised activity and communication on your account. 
1.8 If you suspect, or become aware of, any unauthorised use or misuse of your account or any other breach of security in relation to your account, you must notify Secrets Organic Box immediately and take immediate steps to re-secure your account (including by changing your password). 
1.9 Secrets Organic Box may, at its discretion, and without prior notice: 
(a) temporarily or permanently restrict your access to all or part of the website; or 
(b) impose rules on your use of the website; or 
(c) revoke your account; and 
Secrets Organic Box excludes all liability in relation to this. 
1.10 Secrets Organic Box reserves the right to amend these Terms (including imposing additional terms) at its sole discretion, at any time and without notice to you. Any amendments are automatically incorporated into and form part of these Terms. The Terms are accessible on our website and you accept that it is your responsibility to review these Terms each time you use the website. By continuing to use the website, you agree to be bound by any amendments to the Terms. 
1.11 Secrets Organic Box reserves the right to change the website, and the products and services available through the website, at its sole discretion without liability to you or any other third party.

 

Information on our website
2.1. Secrets Organic Box will endeavor to ensure that all information, content or material (referred to as “information”) on the website is accurate, complete and reliable except for information submitted by users of the website. However, Secrets Organic Box does not make any representations or guarantees as to the accuracy, completeness or reliability of any information on the website. You acknowledge that such information may contain errors or inaccuracies and accept that you must make your own enquiries to verify the information provided by Secrets Organic Box. Secrets Organic Box expressly excludes any liability that may arise in relation to the accuracy, completeness or reliability of any information on the website. 
2.2 If Secrets Organic Box comes across any error or inaccuracy in any information on the website, Secrets Organic Box reserves the right to correct that information without any liability to you or any other third party. 
2.3 All information on the website is of a general nature and is not intended in any way to replace professional dietary or medical advice. Secrets Organic Box does not make any representations or guarantees as to the suitability of the products on the website for any dietary requirements, medical conditions or allergies. You acknowledge that it is your responsibility to assess the suitability of all products prior to you using the products. Secrets Organic Box expressly excludes any liability that may arise in relation to the suitability of the products for any dietary requirements, medical conditions or allergies.  
2.4 You acknowledge that any promotional and marketing material on the website (including images, photographs and descriptions of products) is not a representation of what is in the monthly box and you accept that: 
(a) products on the website may differ in visual appearance and packaging to the products in the box; 
(b) products in the box may be derivatives, samples or smaller versions of the products on the website; 
(c) the combination of products on the website may not be the same combination of products to be included in a monthly box and the combination of the products is at the sole discretion of Secrets Organic Box;  
2.5 Throughout the website, users may be invited to review or comment on various products. You expressly consent to Secrets Organic Box publishing your first name and State or Town in relation to any review and comment.
 

Subscriptions
3.1 Any products displayed on the website do not constitute an offer to sell. It is an invitation to treat only. 
3.2 You may purchase a Monthly, 3 or 6 month subscription (referred to as “subscription” or collectively “subscriptions”) for a monthly box containing a group of products as determined by Secrets Organic Box (referred to as the “box”). 
3.3 All boxes are billed according to the subscription ordered.  Subscriptions automatically renew until cancelled.  To cancel an existing subscription, you must cancel before your next payment is due to renew.  Any cancellations made after this renewal timeframe will be processed and boxes shipped as normal and your subscription will be cancelled from the following billing period.
3.4 Orders placed by you are offers to purchase a subscription and Secrets Organic Box reserves the right to accept or reject your offer to purchase a subscription at any time and for any reason, including but not limited to, the unavailability of a complete box or individual product, an error in the product description or nutritional information, or an error in your order. 
3.5 You must review your order carefully before placing it. Once an order for a subscription is confirmed and the subscription price paid, Secrets Organic Box will not provide a refund of the subscription price unless Secrets Organic Box cancels or is unable to fulfill your order, in which case, Secrets Organic Box will provide a full refund of the whole or part of the subscription price depending on if you have received previously received boxes during your subscription. 
3.6 Secrets Organic Box does not accept returns of boxes or individual products except for detailed in 3.7 below. 
3.7 All boxes and products are checked for quality prior to delivery and while Secrets Organic Box endeavors to ensure that the box and product is delivered to you in good condition, they may be damaged during delivery. If you intend to seek a replacement box or product you must send through a picture sufficiently illustrating the damage to Secrets Organic Box for assessment. Once Secrets Organic Box has assessed the damage and agreed to replace the box or product, you may if you wish at your own cost return the damaged box or product to the address noted in these Terms. Secrets Organic Box will replace the box and/or product as soon as practical. You accept that Secrets Organic Box will not refund any opened or used products. In the case where the product is sold out, Secrets Organic Box will provide you with an alternative product.
 
Pricing and Payment
4.1 The prices of subscriptions are in Australian dollars and include delivery charges. Please note the price of subscriptions are subject to change at any time without notice to you. 
4.2 The prices of products on the website are indicative only and Secrets Organic Box does not guarantee the price of products are correct. 
4.3 You expressly authorise Secrets Organic Box to process the payment for the subscription price via your relevant payment method at the time of your order.
 

Competitions
Secrets Organic Box may run competitions from time to time on the website or through its E-Newsletter, Facebook, Instagram, Pinterest and/or other media outlets. Unless specified otherwise, competitions are exclusively governed by their own terms and conditions and these can be accessed on a link on the website.
5.1 We may from time to time run competitions for members or for the public generally. We may run these competitions on the website, through our E-Newsletter, Facebook, Instagram, Pinterest and/or other media outlets, websites and blogs. Unless specified otherwise, competitions are exclusively governed by their own terms and conditions and these can be accessed upon request. 
 

Delivery of Secrets Organic Box 
6.1 Secrets Organic Box will endeavour to deliver the boxes in the first week of the month, and weekly thereafter depending when you placed your order, however Secrets Organic Box does not guarantee that the delivery times will be met and expressly excludes any liability in relation to this. 
6.2 You acknowledge that all boxes delivered to you from Secrets Organic Box will be delivered using a third party carrier and you accept that all title in and risk to the box will pass to you upon the third party carrier being given possession of the box by Secrets Organic Box. Secrets Organic Box is not responsible for any breakage or damage to the box or any products during delivery and expressly excludes any liability in relation to this. 
6.3 You are responsible for ensuring that the shipping address for the box is correct and current. Any changes to the shipping address must be made by the 28th of the month or the following month’s box will be shipped to the previous address. Secrets Organic Box expressly excludes any liability in relation to an incorrect shipping address including any redelivery, redirection or a refund.
 

Disclaimer and Liability 
7.1 Your use of the website and services is at all times at your own risk and you accept that you are responsible and liable in relation to your use of the website. 
7.2 Secrets Organic box does not guarantee that the website will be available at all times or that it will be provided without fault, error, disruption or viruses. 
7.3 The website may contain links to third party websites. You acknowledge that Secrets Organic Box does not make any representations or guarantees in relation to those sites and does not endorse, verify or assume responsibility for the content of any such third party websites. You accept that your use of any third party websites is at all times at your own risk and Secrets Organic Box expressly excludes any liability which may arise from your use of or access to those third party websites.

Indemnity 
You release and indemnify Secrets Organic Box from and against all claims, liabilities, losses, damages, costs and expenses (including reasonable legal costs) which arise directly or indirectly from your use of the website, your conduct, any breach by you of the Terms or Secrets Organic Box’s privacy policy or any breach of you by you of any third party rights including intellectual property rights. 

 

Limitation of Liability 
Notwithstanding anything else contained in these Terms, Secrets Organic Box will not under any circumstances be responsible or liable for any claims, actions, losses, liabilities, damages, costs or expenses suffered or incurred by you, arising out of or in connection with, your use of the website, the box or the products whether directly, indirectly or consequentially or whether based in contract (including Secrets Organic Box’s negligence), tort or under statute. If Secrets Organic Box is found to have any liability to you, Secrets Organic Box’s total liability will be limited to the amount paid by you for your subscription.

 

Intellectual Property 
10.1 The website contains materials that are owned by Secrets Organic Box. Secrets Organic Box reserves all intellectual property rights such as copyright in all materials including but not limited to marketing material, business names, trademarks, logos, website layout, domain names or other distinctive brand features (referred to as “materials”). 
10.2 You must not without our prior written consent: 
(a) use, copy, distribute, license, sell,  publish, adapt or in any way create derivative works from any of the materials contained on the website; and/or 
(b) modify or copy the layout or appearance of the website nor any computer software or code contained on the website. 
10.3 Nothing in these terms gives you the right to use any third party trademarks. All third party trademarks are used with permission and remain the intellectual property of the third party. 
10.4 If you make any content, materials or feedback available on the website (referred to as “content”) you automatically grant Secrets Organic Box an irrevocable, perpetual, non-exclusive, royalty-free, world-wide license to: 
(a) use, copy, display, publish and distribute the content on the website and to any third party including the manufacturer of the products, and 
(b) modify, prepare derivative works of or sublicense the content; 
(c) incorporate the content into other mediums including but not limited to social media posts, blog posts and eDM publications to promote Secrets Organic box, the website, the products and/or the manufacturers. 
10.5 You represent and guarantee to Secrets Organic Box that you have the right to grant Secrets Organic Box the right to use the content in the manner specified in clause 10.4. 
10.6 You must not make a link to the website from a third party website without the prior written consent of Secrets Organic Box.

 

Privacy and Personal Information 
Secrets Organic Box’s Privacy Policy will govern the use of any personal information provided to Secrets Organic Box. The Privacy Policy can be found through a link on the website. Secrets Organic Box is not responsible for the privacy practices of third party sites. 

 

General 
11.1 Secrets Organic Box will not be responsible or liable for any delay in performing any of our obligations under this agreement if such delay is caused by circumstances beyond our reasonable control. 
11.2 This site may be accessed throughout Australia and overseas. We make no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site. 
11.3 These Terms and your use of the website will be governed by and interpreted in accordance with the laws of Western Australia. You irrevocably submit to the exclusive jurisdiction of the courts of the State of Western Australia. 
11.4 If any part of these Terms are found to be void, unlawful or unenforceable then that part will be deemed to be severable and the severed part will not affect the validity and enforceability of any remaining provisions. 
11.5 If Secrets Organic Box does not exercise or enforce any right or provision under these Terms, it will not constitute a waiver of such right or provision. Any waiver of any provision under this agreement will only be effective if it is in writing and signed by Secrets Organic Box.

  • Black Facebook Icon
  • Black Instagram Icon